BIOHACK TRACKER

Privacy Policy

Effective Date: 15 June 2026
Last Updated: 19 October 2026
App: Biohack Tracker
Operated by: Broly Group Pty Ltd (ACN 698 980 915), Victoria, Australia
Contact: [email protected]


1. Introduction

Biohack Tracker is operated by Broly Group Pty Ltd (ACN 698 980 915) ("we," "our," or "us"), and is built on a privacy-conscious principle. This Privacy Policy explains how we collect, use, store, and protect your information when you use our mobile application and related services. We handle personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). Health information is sensitive information and is treated with a higher standard of protection.

Our core commitments: Your data is stored in your private, password-protected account so the app works across sessions and devices and can power features like charts, reminders, and AI insights. We do not sell your data. We do not use it for advertising. We minimize what we collect, encrypt it both in transit and at rest, and let you delete it at any time.


2. Information We Collect

2.1 Account Information

2.2 Health & Wellness Data

When you use the app, the following data is saved to your private account on our servers so it is available whenever you log in and can power features such as charts, reminders, and AI insights:

This data is linked to your account, protected by authentication, and is not shared with other users. Lab-report PDFs you upload for parsing are processed in memory only and are not retained after the values are extracted.

Health-data consent: in some countries the app asks for your explicit consent on a health-data consent screen before you start logging health information. You can review or withdraw that consent at any time in Profile → Privacy; withdrawing it does not delete data already saved (you can delete it separately, see section 6).

2.3 Connected Services (Optional)

If you choose to connect a third-party source (for example a continuous glucose monitor account such as Dexcom), the data you authorize is imported into your account. These connections are always opt-in and can be disconnected at any time.

2.3.1 Apple Health (HealthKit) and Android Health Connect

On iPhone you can optionally connect Apple Health, and on Android Health Connect, to sync your glucose readings (Metabolic health; on Android from app version 1.5.2), your sleep and overnight recovery data (Wellbeing), smart-scale body composition (Body composition), workouts and daily activity (Training), and mindful minutes, time in daylight and logged mood (Wellbeing) into the app. Each is a separate, opt-in connection, and the operating system lets you choose each data type individually. If you connect one:

2.3.2 Scanning supplements and scale screenshots

2.3.3 Purchases and Promo Codes

The one-time Lifetime unlock, subscriptions and promo/offer codes are handled by Apple (App Store) or Google (Google Play) or, if you buy on our website (biohacktracker.ai/buy), by our payment processor, which charges your card. We never receive your full card details. Our subscription service provider, the store or our payment processor tells us which plan you hold and its renewal/expiry so we can unlock Pro features. When you tap "Have a code?", the code is entered in Apple's or Google's own redemption screen, not in our app.

2.4 Usage & Diagnostic Data

2.4.1 Website Waitlist

If you join the launch waitlist on biohacktracker.ai, we store your email address (and which page and device type you signed up from) only to email you once when the app is available. It is not added to marketing lists, shared or sold, and you can ask us to delete it at any time by emailing [email protected].

2.4.2 Weekly Training Plans

If you unlock a weekly training plan on biohacktracker.ai/training, we store your email address, the plan you unlocked, how you reached the page (for example "instagram", from the link's campaign tags), the wording of the consent box you ticked and the date. We email you once to confirm the address; you only join the launch list, and we only send you launch news and training plans, after you click that confirmation link. Every email has an unsubscribe link, and you can ask us to delete your details at any time by emailing [email protected]. We also set a small cookie in your browser that remembers the plan pages are unlocked; it holds a reference number (your sign-up or account number, never your email address), signed so it can't be guessed, and is not used for tracking or advertising. Links from the app and from our training emails set the same cookie so the week opens unlocked. Your details are not shared or sold.

2.5 What We Do NOT Collect


3. How We Use Your Information

PurposeData Used
Account authenticationEmail, password hash
Purchases, subscriptions & promo codesWhether you've bought the Lifetime unlock, and plan and renewal status, from Apple/Google or our web payment processor via our subscription service provider
AI fair-use limitsDaily/monthly AI usage counters
App functionalityYour account's health & wellness data
AI insightsRelevant account data sent to our AI provider to generate insights when you use AI features
Email notificationsEmail address (for account verification, password reset, sign-in and security messages only; we do not send marketing emails). Emails do not contain your health data. Retest and dose reminders are notifications on your phone, not emails.
Customer supportEmail, optional name, app version
App improvementFirst-party product events, server error logs and app crash reports

4. Data Storage & Security

Account-Based Cloud Storage

Your account information and health/wellness data are stored in a database on our secured servers so they are available across sessions and devices. The database is encrypted at rest using industry-standard encryption, so the stored data cannot be read from the database file without our encryption keys. We also protect data in transit using encrypted connections (HTTPS/TLS). Passwords are stored only as secure one-way hashes and cannot be read by us. Sign-ins use secure, expiring session tokens, and we restrict access to your data to authenticated requests on your account.

Progress Photos

Progress photos are stored as files on our servers, encrypted at rest, and can only be retrieved through your authenticated account. The storage location is not publicly accessible.

Data Breach Notification

No system is perfectly secure. If we become aware of an eligible data breach that is likely to result in serious harm, we will notify affected individuals and the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breaches scheme of the Privacy Act 1988 (Cth).

AI Processing

AI features only run after you give explicit permission in the app (a one-time "Allow AI features to use your data?" prompt). Until you allow it — or after you switch it off in Profile → AI features — nothing is sent to an AI provider and the rest of the app keeps working. When you use an AI feature (such as the AI Coach, chat, or an insight generator), the data needed for that feature is sent to our third-party AI provider, which is based in the United States, to generate your result. For progress-photo insights, only numeric trends and your written notes are sent — your actual photos are not sent to the AI provider. Under our agreement, your data is not used to train the provider's models. If no AI provider is configured, the app falls back to built-in, rule-based analysis that does not involve any third-party AI provider.


5. Data Sharing & Third Parties

We do not sell, rent, or trade your personal information.

We may share minimal data with:

We do not share health data with employers, insurers, or advertisers.

Website advertising measurement. Our public website (biohacktracker.ai, not the app) uses an advertising partner's measurement pixel and cookies to count page visits from our ads and to measure how well those ads perform. It records only that a page was viewed, plus standard technical data such as your browser type and IP address. It never receives your health, protocol, lab or account data. You can limit this with your browser's cookie settings or your ad preferences in your social media account settings. The app itself contains no third-party advertising or analytics SDKs.


6. Your Rights & Choices

Access & Export

You can view all your data within the app. Pro users can export clinician-ready PDF reports. Where your local law gives you a right to a copy of your data, Profile → Privacy → Download my data gives you a full copy (where available in your country). Anyone can also request a copy by email.

Deletion

You can delete your account and all associated data at any time from the Profile screen (Profile → Account → Delete account). This removes your profile, protocols and dose logs, bloodwork, glucose data, wellbeing check-ins, symptoms, supplements, sleep and recovery summaries, injection-site logs, progress photos, AI insights and chat history, usage events and AI usage counters. Deletion is permanent and irreversible. Deleting your account does not cancel an App Store / Google Play subscription — manage that in your store account settings (or, for a website purchase, from the link in your receipt email or by emailing us).

Opt-Out

Australia (Privacy Act / APPs)

Under the Australian Privacy Principles you may request access to the personal information we hold about you and ask us to correct it. We will respond within a reasonable period. If you have a privacy concern, contact us first at [email protected]; if you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

GDPR & CCPA

If you are in the European Economic Area (including Norway and Iceland), the United Kingdom, Switzerland or California, you have additional rights including:

To exercise these rights, contact us at [email protected].


7. Children’s Privacy

Biohack Tracker is not intended for users under 18 years of age. We do not knowingly collect data from children. If you believe we have inadvertently collected data from a minor, contact us immediately.


8. Data Retention


9. International Data Transfers

Our primary database is hosted in Sydney, Australia. Some data may be processed in other countries (for example, the United States) by our AI, email, subscription and payment providers when you use those features. We use appropriate safeguards, contractual protections, and encryption in transit to protect international transfers.


10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or in-app notification. The "Last Updated" date at the top indicates the latest revision.


11. Contact Us

For privacy questions, data requests, or concerns:

Email: [email protected]
Response time: We aim to reply within 2 business days. Requests to access, export, correct or delete your data are completed within the time your local privacy law allows (for example, within 30 days, or 45 days in some US states), and we will tell you if we need more time.


12. Legal Disclaimers

Biohack Tracker provides educational and organizational support only. It is not a medical device, diagnostic tool, or treatment recommendation system. Lab "worth discussing with your GP" patterns, sleep notes, dose reference ranges and the "How to inject" guide are educational prompts, not diagnoses or instructions. Wearable data are consumer-device estimates. Always consult qualified healthcare professionals for medical decisions.